1. Start with support
If an LRSCRIPTS resource is not working as documented, use the official LRSCRIPTS support path first so delivery, installation, configuration, compatibility and technical issues can be identified.
2. Review the product requirements
Before purchase, review the product page for supported platforms, frameworks, dependencies, release version and any stated integration requirements. LRSCRIPTS product pages are intended to make those requirements visible before checkout.
3. Delivery or entitlement issues
If a purchase has completed but the resource or entitlement is not available as expected, report the issue promptly through the appropriate Tebex buyer-support path and LRSCRIPTS support channel with the relevant purchase information.
4. Duplicate charges or payment problems
Payment, billing and duplicate-charge issues should be handled through the applicable Tebex purchase/support process. LRSCRIPTS can assist with product-side information but does not publish separate payment-processing rules on this page.
5. Technical troubleshooting
For technical issues, include the product name and version, the relevant framework or integration, the first server-console or client F8 error, and the shortest reproducible steps. This helps distinguish a product issue from an installation or third-party conflict.
6. Licence violations
Use of LRSCRIPTS resources remains subject to the applicable software licence. Redistribution, sharing, leaking, resale, escrow circumvention or other material licence violations may affect continued use of the resource, subject to applicable law and the governing purchase terms.
7. Applicable purchase terms
This page is support guidance only. Any refund entitlement or payment remedy is determined by the Tebex terms presented at checkout and applicable law.